Rethink How You Engage with Your Customers in the Current Environment

With over 13 years in working directly with PE-sponsored organizations, CompleteSpectrum understands that businesses across industry verticals must evaluate how their message should shift in current and post-COVID-19 markets. Our collaborative products help organizations assess and evolve their communication and positioning strategy in response to these new global dynamics.

These products are meant to:

Deliver meaningful
conversations around
impacts to your
organization

Identify areas
requiring
adjustments

Provide immediate action
items to improve results to
come out stronger than
your competitors

Deliver meaningful
conversations around
impacts to your
organization

Identify areas
requiring
adjustments

Provide immediate action
items to improve results to
come out stronger than
your competitors

BASIC ENGAGEMENT

Brand and Communication Workshop

3-4 Hour Virtual Workshop
Sample Topics*:
  • COVID-19 Impacts to Business & Market
  • Brands Products Services
  • How Customers Want to Engage Moving Forward
  • Digital Landscape Review
  • Sales Took Review
  • Employee Feedback

Key Prioritized Takeaways

Enhanced Engagement

Positioning and Communications Deep Dive

3-4 Hour Virtual Workshop
Sample Topics*:
  • COVID-19 Impacts to Business & Market
  • Brands Products Services
  • How Customers Want to Engage Moving Forward
  • Digital Landscape Review
  • Sales Took Review
  • Employee Feedback

Key Prioritized Takeaways

Competitive Set Review

Digital Footprint Analysis

Existing Sales Tool Analysis

Quantitative Customer Study

Virtual Customer Focus Group

Key Stakeholder Interviews (up to 5)

Summary of Discovery and Identified Next Steps and Recommendations
Basic Engagement Enhanced Engagement
Brand and Communication Workshop Positioning and Communications Deep Dive
3-4 Hour Virtual Workshop
Sample Topics*:
  • COVID-19 Impacts to Business & Market
  • Brands Products Services
  • How Customers Want to Engage Moving Forward
  • Digital Landscape Review
  • Sales Took Review
  • Employee Feedback
Key Prioritized Takeaways
Competitive Set Review
Digital Footprint Analysis
Existing Sales Tool Analysis
Quantitative Customer Study
Virtual Customer Focus Group
Key Stakeholder Interviews (up to 5)
Summary of Discovery and Identified Next Steps and Recommendations

*May be adjusted based on needs/preferences

Basic Engagement:

Brand and Communication
Workshop

A facilitated workshop where our experienced Brand Strategist leads a 4-hour discussion with the leaders of your organization to help identify areas requiring adjustment and develop prioritized high-level action items. The session time will be utilized to inquire, consider, and solve.

Enhanced Engagement:

Positioning and
Communications Deep Dive

This engagement is a robust version of the Brand and Communication Workshop and adds an external point view through market research, diagnostic of existing brand and position footprint, a workshop to discuss findings and consider possible paths, and a deliverable outlining implementation of solutions.

Ready to come out stronger than before? Start your brand transition today.

Partner with CompleteSpectrum to deliver meaningful conversations and action items with your team as you continue to adapt to the current and post-COVID-19 market.

Or reach out to us directly at partner@completespec.com.